Mental health support in emergency departments – we want to hear from you!

May 17, 2018 at 10:59 pm

We want to hear your views about your experiences of accessing mental health support at an emergency department.

In collaboration with UWE Bristol, Avon and Wiltshire Mental Health Partnership NHS Trust, and Bristol, North Somerset & South Gloucestershire Clinical Commissioning Group (BNSSG CCG), we are gathering views to understand the journey that people with mental health problems experience when attending an emergency department.

This work precedes a change in service delivery planned for the local emergency departments that aims to support people needing urgent mental health treatment in the service.

We really want to hear from people who have recently attended an emergency department in Bristol (within the last 12 months), South Gloucestershire and North Somerset.

All responses will be treated with the highest confidentiality, with no personal details shared or used; only summary data will be used in the report. It will not be possible to identify any individual.

We are currently doing this in two ways: by asking you to fill out a short questionnaire or by arranging an interview with the research team at UWE Bristol.


Emergency Departments Questionnaire

The questionnaire should take no more than ten to fifteen minutes to complete and you can fill out the questionnaire by clicking here.


Interview with the research team

Would you like to take part in an interview with the research team to share your story and help improve available support for people in the future? We are aiming to interview up to six people and slots will be allocated on a first come first served basis. A voucher to the value of £15 will be provided for your time and the interview should last no more than one hour and 15 minutes.

We have slots available on the following dates (venues will be in central Bristol unless otherwise agreed):

  • Tuesday 5th June – Between 9 am and 12 pm
  • Friday 8th June – Between 9 am and 4 pm
  • Wednesday 13th June – Between 9 am and 4 pm
  • Friday 15th June – Between 1 pm and 5 pm
  • Friday 22nd June – Between 1:30 pm and 3:30 pm
  • Thursday 28th June – Between 9 am and 4 pm

You can book by emailing and we will put you in touch with the research team at UWE.

Want to take part in an interview and none of the listed slots are convenient? Drop us an email and we will try and make alternative arrangements.

May 17, 2018 at 10:59 pm | News | No comment